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PRIVACY POLICY
Statement of Privacy
Helpupay.com is a collection agency's web site
operated by ERS, Enterprise Recovery Systems, Inc., intended for
collecting debt. Personal information of all users is collected,
used for debt collection purpose, and disclosed as described in this
Statement of Privacy and Terms of
Use. ERS is committed to protecting your privacy. This policy
covers how ERS treats personal information that ERS collects and
receives, including information related to your past use of
Helpupay.com website, products, and services. Personal information
is information about you that is personally identifiable like your
name, address, email address, or phone number, and that is not
otherwise publicly available. This Statement of Privacy only applies
to Helpupay.com Website and governs data collection and usage at all
web pages and services within Helpupay.com; it does not apply to
third-party websites, products or services.
Collection of your Personal Information
ERS collects personal information, such as your
e-mail address, name, home or work address or telephone number. At
some sites, ERS may collect anonymous demographic information, that
is not unique to you, such as your ZIP code, age, gender,
preferences, interests and favorites. Some sites collect a
combination of the two types of information. In some cases,
information collected by ERS may be combined with information
obtained from other ERS services and other companies. There is also
information about your computer hardware and software that is
automatically collected by ERS and may be shared with other Web
sites within the ERS family of web sites. This information may
include: your IP address, browser type, domain names, access times,
referring Web site addresses, and other collectible information
obtained through the Web server.
Use of your Personal Information
ERS abides by the rules and regulations as set
forth by the U.S. Department of Education governing the collection
of educational loans. Your information is used by ERS for debt
collection purpose, to maintain quality of the service, and to
provide general statistics regarding use of Helpupay.com website.
ERS uses your personal information to inform you of other products
or services available from ERS and its affiliates. ERS may also
contact you via surveys to conduct research about your opinion of
current services or of potential new services that may be offered.
ERS does not sell, rent or lease its user or borrower lists to third
parties.
ERS may, from time to time, contact you on
behalf of external business partners about a particular offering
that may be of interest to you. In those cases, your personal
information (e-mail, name, address, telephone number) is not
transferred to the third party. We occasionally hire other companies
to provide limited services on our behalf, such as handling the
processing and delivery of mailings, providing customer support,
processing transactions, or performing statistical analysis of our
services. We will only provide those companies the personal
information they need to deliver the service. They are required to
maintain the confidentiality of your information and are prohibited
from using that information for any other purpose.
ERS keeps track of the Web sites and pages our
customers visit within Helpupay.com, in order to determine what
sites and services are the most popular. This data is used to
deliver customized content and advertising within Helpupay.com to
visitors whose behavior indicates that they are interested in a
particular subject area.
ERS may disclose your personal information if
required to do so by law or in the good faith belief that such
action is necessary to: (a) conform to the edicts of the law or
comply with legal process served on ERS or the site; (b) protect and
defend the rights or property of ERS, including its Web sites; or
(c) act under exigent circumstances to protect the personal safety
of users of ERS web sites, or the public. Personal information
collected on this site may be stored and processed in the United
States or any other country in which ERS or its affiliates,
subsidiaries or agents maintain facilities, and by using this site,
you consent to any such transfer of information outside of your
country.
Control your Personal Information
ERS strictly protects the security of the
personal information you provide. ERS secures the personal
information you provide on computer servers in a controlled, secure
environment, protected from unauthorized access, use or disclosure.
When highly confidential information (such as a credit card number)
is transmitted over the Internet, it is protected through the use of
encryption, such as the Secure Socket Layer (SSL) protocol.
Additional Information for Particular ERS Sites and
Services
Contact Information
ERS welcomes your comments regarding this
Statement of Privacy. Please contact ERS by telephone or postal
mail.
Helpupay.com Privacy Policy
Enterprise
Recovery Systems, Inc.
2000 York Road, Suite 114
Oak Brook, Illinois 60523
Phone: 1-800-377-1904
Fax: (630) 574-7788
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